Mon, 2 Nov 2026
Security · Instagram

Hackers hijacked Instagram accounts by tricking Meta's AI support bot

Attackers got Meta's AI support assistant to add their email to victims' accounts and reset passwords. Meta says it's fixed.

Osamah Ismail · Founder & Editor-in-Chief
· 1 min read · Updated:
Hackers hijacked Instagram accounts by tricking Meta's AI support bot
Image: Meta

How it worked

  • The hacker asked Meta AI Support Assistant to add a new email to the target's account.
  • The bot sent a verification code to the hacker's email.
  • The hacker passed the code back, and the bot showed a Reset Password button.
  • A VPN spoofed the victim's location to avoid automated protections.

Who was hit

  • The Obama-era White House Instagram account.
  • A Space Force chief master sergeant's account.

Meta's response

Spokesperson Andy Stone said the issue was fixed. It's unclear how many users were affected.

Tip

Turn on two-factor authentication.

Sources: TechCrunch
Osamah Ismail

Founder and editor-in-chief of Kurd Developers. Phone and tech news on YouTube, Instagram and TikTok.